For many companies, both large and small, issues involving staff frequently arise and take a lot of time to resolve.  Regrettably many managers can inadvertently make things worse through lack of understanding of employment law and the investigation and disciplinary and grievance hearings can become flawed due to the bias and assumptions that proliferate within Companies.

Larger employers have started to outsource the "investigation" of the grievance or disciplinary issues to external investigators, who are totally independent and who can interview the relevant people, collect documentation and then with their specialist knowledge and understanding can write a report for the employer. 

Some employers use mediation or coaching approaches to resolve the problems.    There are many ways to help and Jigsaw HR will discuss with you the options available so that you can choose the right one for your organisation and the situation you are faced with.

We are also very keen to help employers to become "self sufficient" where possible and can provide training and coaching for your HR professional if this is a preferred option.